Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. A) Salary.com storing your resume for purposes of providing you with the job posting service. Si vous continuez voir ce Works every day to deliver an exceptional customer experience. Last name. Within the Service Team, this role will be one of the roles that travels the most. Field Service Engineer III - Telecommunications, Lead Business Operations Analyst, Facilities, Sr. Staff Camera Tuning and Image Quality Engineer, Field Service Advisor III in Rivian Automotive. More Rivian Sales salaries. Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners, Strong understanding of written and spoken English. Rivian is on a mission to keep the world . Email. Answer phone calls, emails, and drive-ins to address any customer concern with the highest level of response and attention, Responds thoughtfully to customer inquiries and escalated operational failures in a timely fashion. Get email updates for new Service Advisor jobs in St Louis, MO. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. All Rivian - Sales salaries. Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. By clicking Agree & Join, you agree to the LinkedIn. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de You can save your resume and apply to jobs in minutes on LinkedIn. Join to apply for the Field Service Advisor IV role at Rivian. Rivian is on a mission to keep the world adventurous forever. Develop lab setups and test Do you want to receive a free, professional resume evaluation from TopResume? Productive collaboration . Rivian Referrals increase your chances of interviewing at Rivian by 2x. Si continas viendo este mensaje, enviando un correo electrnico a Role Summary The Field Service Technician will be responsible for overdelivering on the internal and external customer e Role Summary Responsible for establishing and expanding programmatic frameworks for budget and data management with a fo Role Summary Design and execute camera image signal processor tuning plans for ADAS cameras. B) Salary.com being able to use your name and address to tailor job posting to your geographic area. Apply sound problem-solving skills in order to maintain a high standard of quality to our customers, Translate customer-reported service-related problems to actionable work orders for technicians to complete, Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system, Communicate estimated completion time, regular updates, and follow through on each customer vehicle, Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly, Coordinate and communicate the details of every vehicle with each customer prior to delivery, Analyzes service lapses that impact customer experience and work with supervisor to ameliorate, Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines, Meet requirements of the state and federal law for automobile repair and consumer protection, Lead continuous improvement activities as needed, Read and comprehend instructions and follow established procedures. Remains flexible and responsive to changing conditions. . Your job seeking activity is only visible to you. Wenn Get notified about new Service Advisor jobs in Boston, MA. Lead Business Operations Analyst, Facilities, Sr. Staff Camera Tuning and Image Quality Engineer, Field Service Advisor in Rivian Automotive, Works every day to deliver a world-class customer experience, Answer phone calls, emails, and drive-in's to address any customer concern with the highest level of response and attention, Works collaboratively with Operations teams to communicate with customers and identify solutions to reduce customer impact, Responds thoughtfully to customer inquiries and escalated operational failures in a timely fashion, Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system, Conduct payment, invoicing, and estimate transactions within the system; walk our customers through a summary of all transactions, Translate customer-reported service-related problems to actionable work orders for technicians to complete, Communicate estimated completion time, regular updates, and follow through on each customer vehicle, Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines, Coordinate and communicate the details of every vehicle with each customer prior to delivery, Analyzes service lapses that result in customer impact and provide feedback and reporting as needed, Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly, Perform detailed daily record keeping and reporting, Follow up with our customers on services provided; ensure they are satisfied with the work performed, Meet requirements of the state and federal law for automobile repair and consumer protection, Contribute to a Rivian culture that is inclusive, and maintain high levels of team morale, Support a robust customer-centric team of Mobile/Service Technicians, Parts Advisors, and Service Manager, Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams, Perform other service-related duties as assigned and be an advocate for our customers, Over-deliver in a team-based environment to achieve a common goal, Minimum of 2 - 3 years experience in an in high-end customer service environment, High school diploma or equivalent preferred, Experience in an automotive or high-tech environment preferred, Experience with managing remote service teams preferred, Working knowledge and experience of automotive products, repairs, and parts, Exhibits patience, empathy, attention to detail, and a passion for problem-solving, Strong written and verbal communication skills with an ability to translate customer needs, Detail-oriented with strong analytical, organizational, and interpersonal skills, Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong desire to help people and willingness to learn new and innovative automotive technologies, Basic mathematics skills to prepare and transact estimates and payments, Must possess a valid driver's license and clean driving record, Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Rivian employees with the job title Senior Software Engineer make the most with an average annual salary of $155,957,. an. The estimated total pay for a Field Service Advisor at Rivian is $83,804 per year. Please enable Cookies and reload the page. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Physical exertion may be required to perform occupational tasks (sitting or standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Salary.com Estimation for Field Service Parts Advisor IVin El Segundo, CA $53,739 to $74,856 Sign up to receive alerts about other jobs with skills like those required for the Field Service Parts Advisor IV. Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong written and verbal communication skills with an ability to translate customer needs, Basic mathematics skills to prepare and transact estimates and payments. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Encourages team members to deliver a top-notch customer experience. Mid-Level Sustainability Consultant (Denver), .NET C# Developer Code Lover Problem Solver, Accounts Assistant 27-32K + Study support, Research Analyst Regulatory Compliance (Independent Contractor/Remote), Accounting Officer Accountant Logistics Forwarder. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. Please note that we are currently not accepting applications from third party application services. Last name. Promote team member understanding of company vision and goals. Password (8+ characters) . Related Searches:All Field Service Advisor Salaries|All Rivian Salaries. Dsseldorf, North Rhine-Westphalia, Germany, Clinical Care Transition Specialist / Registered Nurse - Per Diem - Seattle, WA, PINKERTON | Comprehensive Risk Management. Sign in to save Field Service Advisor IV at Rivian. excuses voor het ongemak. Dsseldorf, North Rhine-Westphalia, Germany, Clinical Care Transition Specialist / Registered Nurse - Per Diem - Seattle, WA, PINKERTON | Comprehensive Risk Management, Works every day to deliver a world-class customer experience, Ability to train/coach field service advisors on process and customer service, Understanding of overall shop operations and ability to partner with service teams to improve efficiency, Collaboration with Operations Managers and service advisors to understand training needs, Collaborate with cross functional teams to develop content and share feedback from the field teams, Works collaboratively with Operations teams to communicate with customers and identify solutions to reduce customer impact, Supports service centers as a service advisor as needed during high volume periods, Analyzes service lapses that result in customer impact and provide feedback and reporting as needed, Perform detailed daily record keeping and reporting, Meet requirements of the state and federal law for automobile repair and consumer protection, Contribute to a Rivian culture that is inclusive, and maintain high levels of team morale, Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams, Perform other service-related duties as assigned and be an advocate for our customers, Over-deliver in a team-based environment to achieve a common goal, Minimum of 2-3 years experience in an in high-end customer service environment, High school diploma or equivalent experience, Experience in an automotive or high-tech environment preferred, Working knowledge and experience of automotive products, repairs, and parts, Exhibits patience, empathy, attention to detail, and a passion for problem-solving, Strong written and verbal communication skills with an ability to translate customer needs, Detail-oriented with strong analytical, organizational, and interpersonal skills, Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong desire to help people and willingness to learn new and innovative automotive technologies, Basic mathematics skills to prepare and transact estimates and payments, Ability to travel up to 80% of the time or extended assignments, Must possess a valid driver's license and clean driving record, No drug or alcohol related driving incidents in the last 3 years, No more than 1 serious moving violation in the last 3 years, Must have a valid driver's license in the state of residence that you will be driving/operating a vehicle, No driving related suspensions or revocation of Driver License (within a 3-5 year period), Will be subject to continuous Motor Vehicle Record (MVR) monitoring. This job is no longer available, but here are similar jobs you might like. Reviews about pay and benefits. Your job seeking activity is only visible to you. Aydanos a proteger Glassdoor verificando que eres una persona real. Click the checkbox next to the jobs that you are interested in. Regional Sales Manager. Click the checkbox next to the jobs that you are interested in. You will be working with our internal partners every day to assist with service needs and coordinate with our Regional Parts Specialists, Technicians, Advisors, and local Management. Click the link in the email we sent to to verify your email address and activate your job alert. Shifts may include evening, overnight, or early morning hours, No driving related suspensions or revocation of Driver License (within a 3-5 year period). Continuous learning opportunities and tuition reimbursement help drive performance, boost engagement and develop future leaders. If youre able to think quickly on your feet, love to solve operational problems, have exceptional people skills, and have a passion for adventure, then we want you on the team.To be successful in this role, you must thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset. The Service Advisor will be responsible for overdelivering on the customer experience at our service locations. First name. A) Salary.com storing your resume for purposes of providing you with the job posting service. The estimated additional pay is $15,238 per year. Salary.com Estimation for Field Service Advisor III in United States, MD $51,549 to $69,513 Sign up to receive alerts about other jobs with skills like those required for the Field Service Advisor III. Night shift times vary by location. A) Salary.com storing your resume for purposes of providing you with the job posting service. The estimated base pay is $60,261 per year. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. para nos informar sobre o problema. Rivian is looking for an experienced Service Advisor to work at one of the world's most adventurous vehicle brands. If you're able to think quickly on your feet, love to solve operational problems, have exceptional people skills, and have a passion for adventure, then we want you on the team. You can unsubscribe from these emails at any time. Get started with your Free Employer Profile, Assistant Service Operations Manager - Night Shift, The Ultimate Job Interview Preparation Guide. Join to apply for the Field Service Advisor role at Rivian. By clicking Agree, I consent to our data usage policies as stated. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Dsseldorf, North Rhine-Westphalia, Germany, Clinical Care Transition Specialist / Registered Nurse - Per Diem - Seattle, WA, Team Leader, Monitor Technician, Telemetry Surveillance Center. This goes for the emissions-free Electric . The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. Organizational and time management skills. Field Service Advisor Rivian Automotive San Francisco, CA Posted: November 30, 2022 $33 to $37 Hourly Full-Time Rivian is on a mission to keep the world adventurous forever. om ons te informeren over dit probleem. Visit the Career Advice Hub to see tips on interviewing and resume writing. We'll be sending you new jobs as they are posted. KEY NOT FOUND: ei.filter.lock-cta.message. $23.94 per hour. As a Launch Advisor, you will travel throughout North America, opening new Service Centers on a rotation during a massive growth phase and supporting existing locations as they scale. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Minimum of 2-3 years experience in an in high-end customer service environment, High school diploma or equivalent experience, Experience in an automotive or high-tech environment preferred, Working knowledge and experience of automotive products, repairs, and parts, Exhibits patience, empathy, attention to detail, and a passion for problem-solving, Strong written and verbal communication skills with an ability to translate customer needs, Detail-oriented with strong analytical, organizational, and interpersonal skills, Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong desire to help people and willingness to learn new and innovative automotive technologies, Perform detailed daily record keeping and reporting, Over-deliver in a team-based environment to achieve a common goal, Basic mathematics skills to prepare and transact estimates and payments, Ability to travel up to 80% of the time or extended assignments, Must possess a valid driver's license and clean driving record, No drug or alcohol related driving incidents in the last 3 years, No more than 1 serious moving violation in the last 3 years, Must have a valid driver's license in the state of residence that you will be driving/operating a vehicle, Will be subject to continuous Motor Vehicle Record (MVR) monitoring, Physical exertion may be required to perform occupational tasks (sitting or standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs), Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners, Strong understanding of written and spoken English, Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics, Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. You can unsubscribe from these emails at any time. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. You can unsubscribe from these emails at any time. Calls and/or participates in huddles to collaborate on best and efficient ways to take care of our customers, Identify and order the correct part needed for any repair, Source or look up and understand parts assemblies / subassemblies, Physically and systematically receive parts and/or allocate back orders, Understand, execute and explain the Rivian BIN scheme, Utilize and navigate the following programs and documentation -SharePoint, Warranty Manual, Write It Right and Rivian's proprietary systems, Demonstrate and execute daily counts and understand the intended use of the tool, Understands all pay types (Goodwill, Customer Pay, Internal, etc.) envie um e-mail para Get notified about new Service Advisor jobs in United States. If you have a disability or limitation, such as those covered by the Americans with. Restaurant General Manager - Checkers Rallys - 707-Hwy 80-Pearl, MS (Pearl, MS), Product Engineer CAB (Willing to relocate), Junior SAP Consultant Technical Projects (m/w/d), Supervisory Veterinary Medical Officer / Public Health Veterinarian (SVMO/SPHV), Accounts Assistant 27-32K + Study support, GERENTE DE EDUCACIN Y ALIANZAS ESTRATEGICAS, Full-Stack Technical Leader | Delivery Manager | Istituto per la Sicurezza Nazionale. Salaries at Rivian range from an average of $73,787 to $160,200 a year. Learn more in our Cookie Policy. Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Get email updates for new Service Advisor jobs in United States. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. Shifts may include evening, overnight, or early morning hours, Fully vaccinated against COVID-19 virus (proof required), 3 - 4 years of Customer Facing Service, material handling / inventory management or equivalent,Experience in a Fast-Paced Environment. First name. message, contactez-nous l'adresse Experience in parts management, process standardization, continuous improvement, and managing escalations is a plus. By clicking Agree, I consent to our data usage policies as stated. Theres a magic that occurs when people from different worlds, with different lived experiences and perspectives,.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. per informarci del problema. The Parts Advisor will be responsible for overdelivering on the internal customer experience at our service locations. Rivian is on a mission to keep the world adventurous forever. Click the checkbox next to the jobs that you are interested in. Click the link in the email we sent to to verify your email address and activate your job alert. Salary Range: $33-$38 (actual compensation will be determined based on experience and other factors permitted by law). Get notified about new Service Advisor jobs in Cincinnati, OH. Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Password (8+ characters) . The estimated salary at Rivian ranges from approximately $46,816 per year for Field Technician to $200,211 per year for Deep Learning Engineer. B) Salary.com being able to use your name and address to tailor job posting to your geographic area. Apply for the Job in Field Service Advisor at United States, CA. Printer Field Service Technician, Rapids, IA. . Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Apply sound problem-solving skills in order to maintain a high standard of quality to our customers, Translate customer-reported service-related problems to actionable work orders for technicians to complete, Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system, Communicate estimated completion time, regular updates, and follow through on each customer vehicle, Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly, Coordinate and communicate the details of every vehicle with each customer prior to delivery, Analyzes service lapses that impact customer experience and work with supervisor to ameliorate, Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines, Meet requirements of the state and federal law for automobile repair and consumer protection, Lead continuous improvement activities as needed, Read and comprehend instructions and follow established procedures. Shifts may include evening, overnight, or early morning hours, Receive alerts for other Field Service Advisor III job openings, Salary.com Estimation for Field Service Advisor III in United States, MD. Sign in to create your job alert for Service Advisor jobs in St Louis, MO. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at[emailprotected]. Get email updates for new Service Advisor jobs in Boston, MA. message, please email pour nous faire part du problme. Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Administratief medewerker Venlo (32-40 uur). Password (8+ characters) You may also apply directly on company website . The company believes there is a more responsible way to explore the world and is determined to make the transition to sustainable transportation an exciting one. Reviews about pay and benefits. Computer Troubleshooting Skill Help Desk Supervisor Role Summary The Field Service Technician will be responsible for overdelivering on the internal and external customer e Role Summary Responsible for establishing and expanding programmatic frameworks for budget and data management with a fo Role Summary Design and execute camera image signal processor tuning plans for ADAS cameras. Mid-Level Sustainability Consultant (Denver), .NET C# Developer Code Lover Problem Solver, Accounts Assistant 27-32K + Study support, Research Analyst Regulatory Compliance (Independent Contractor/Remote), Accounting Officer Accountant Logistics Forwarder. Mental and Emotional Wellness: We provide employees and their families access to mental wellness platforms and our Employees Assistance Program. naar Filter your search results by job function, title, or location. View the job description, responsibilities and qualifications for this position.
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