You can change your address or bank details (for pensions in payment) and view useful information about your pension. If you're a member of the Capita Pension & Life Assurance Scheme (CPLAS) you can contact us in the following ways: You may find the answer to your query on our chatbot. Contact details. Company number 02260524. EC2V 7NQ. The bottom radio button will bring a matter to the attention of the Trustees of RPF via the Scheme Secretary. What date of the month you receive your pension (if applicable) Please provide a mobile contact number if available, when contacting us. Please check with the Unilever Pensions Team if any special arrangements apply to you. We hope you enjoy using the new portal! You can find PlanViewer at www.planviewer.co.uk. Its important to keep us up to date if your personal details change. If you have a question about your Investing plan benefits, please contact the Fidelity Pensions Service Centre: You can also use PlanViewer, Fidelitys online account management service to view the current value of your Investing plan account, to move your account into different funds and to change your automatic switching option. Remember, do not give us any personal information, such as your date of birth or National Insurance number. By continuing to use our website without changing the settings, you are agreeing to our use of cookies. 2 London Wall Place PO Box 307 Contacts Registration help. data is processed please see our updated Privacy Policy. DL98 1AB. If you have a question or would like more information you can get in touch with our administration team in the following ways. Call charges may be different if you are calling from a mobile phone or other network. Contact details. Please call or email us where possible. You can choose to contact the Trustee about your complaint before starting the IDRP, you can do this here. For members of a different pension scheme administered by Capita View. Phone number for overseas callers: How can digital be used to bring in changes in the social care sector to improve ways of working for practitioners and people care. Opening times: Monday Friday (9am-5pm). All rights reserved. Civil Service Pensions. Taking Additional Voluntary Contributions (AVCs), Divorce or dissolution of a civil partnership, Managing a pension on someone else's behalf, How my pension increases before retirement, www.pensions-ombudsman.org.uk/submit-complaint, www.moneyhelper.org.uk/en/contact-us/pensions-guidance. By continuing to use our website without changing the settings, you are agreeing to our use of cookies. It recently signed an extension, and is contracted to. Sheffield, S4 7TL London EC2Y 5AU. The content of this page is determined by the trustee. Which of our solutions can we help with? Aternatively, you can email us, the pensions team at: pfizerpensions@capita.co.uk. Contact us. Are you looking for contact details where Capita provides a service to you as an individual? If you have general requests for information or guidance concerning your pension arrangements contact: 0800 011 3797 Youll receive details of this option when you receive the sub-committees decision. Email: experianpensions@capita.co.uk. You can also visit https://www.scottishwidows.co.uk/save/dpp/ for any general Pension Plan questions. www.pensions-ombudsman.org.uk, You can also submit a complaint form online: www.pensions-ombudsman.org.uk/submit-complaint. The available options will be made clear to you when we write to you about your retirement. NMLS ID: 941771 CBRE LICENSE #01899739. Some members benefits and options may be subject to certain special arrangements, which are not described on this website. If you would like to write to the Pensions Administration Team, Trustee Board or send important documents or completed paperwork please use the address below: The M&S Pension Scheme The M&S Pension Scheme Portal gives you access to your pension account 24/7. Post: Experian Retirement Savings Plan Capita PO Box 555 Stead House . unileverpensionsteam@capita.co.uk. I consent to receiving marketing and sales communications from Capita and its subsidiaries, Customers are demanding that their banks go greener. The G4S Pension Scheme is G4S's defined benefit (final salary) pension scheme and is almost entirely closed to future accrual. For help and support with Annuities, Lifetime Mortgages, Care, Income Drawdown, Savings, Investments and Insurance. Telephone: 0333 222 0078 Overseas: +441325 271 861 The team is available between 8:30am and 5:30pm, Monday to Friday (excluding bank holidays). International calls are charged at your international call rate. Here are the most commonly asked for details. Please do not send post to M&S offices at Waterside House or Salford Quays. Contact us Link opens in new tab . or. Answers to key shareholding questions as well as related forms and booklets are available via the shareholder portal help centre. . Visit our dedicated job search portal tosearch and view our existing vacancies. Aternatively, you can email us, the pensions team at: For general pension queries mandspensions@capita.com 0345 304 7474 Opening times: Monday - Friday (9am-5pm) For queries about your pension payments mandspensionpayroll@capita.com 0345 304 7474 Opening times: Monday - Friday (9am-5pm) Our postal address BoA. We are using cookies to give you the best experience on our site. We are a global leader in beverage alcohol with an outstanding collection of brands across spirits and beer. PO Box 2017. If you would like further reassurance, you can check directly with the pension scheme's administrators, Capita, by calling them on 0345 120 0900. All Rights Reserved. Take me there . You have the right to refer your complaint to the Pensions Ombudsman free of charge. Take all of your pension account as one big cash lump sum. your web experience. * Once you hit submit a Mortgage Loan Advisor will be in touch shortly. For all communications you should quote your member number, NI number or date of birth. Visit the. Phone number for UK callers: 0800 077 8250. If you need information about your pension entitlement or you need to notify a change of status or address, please contact: Capita Employee Benefits You can call us between 8am and 8pm, Monday to Friday. A sub-committee of the Management and Governance Committee considers all Formal Complaint Forms which are completed and returned to the Trustee Executive Team. Contact the Plan administrators if you have any questions, either about the Plan or your own benefits. Defined Benefit - where trustees of your final salary scheme have moved your pension to Just. It is the quickest and easiest way to update your personal details or let us know of changes to circumstances. +44 1932 767 730. We're here to help if you have any issues getting on to the portal. Capita Employee Benefits PO Box 555, Stead House Darlington DL1 9YT United Kingdom. Capita appointed by Department for Education to support schools and Multi Academy Trusts (MATs) implement flexible working, Get in touch about our services and solutions. +44 (0) 114 273 8397 Capita is a member of the Prompt Payment Code (PPC Small Business Commissioner) and we need to report on the number of payments we make within agreed terms. From: Home Office Published 30 August 2012 Last updated 29 April 2019 See all. If Scottish Widows are unable to assist you, please contact DCpensions@diageo.com. If you have not been able to find the answers to your questions in our FAQs, please contact us using one of the channels below. If you have any questions or would like more information, please contact Buck via: T: 0330 123 9579. What do I need to think about for my retirement? A: Buck (Manchester), PO Box 324, Registered Company Number 02260524. If you have a general question or complaint about the Plan you should contact the Experian Pensions team at Capita, who should be able to resolve the majority of problems quickly and to your satisfaction. Capita appointed by Department for Education to support schools and Multi Academy Trusts (MATs) implement flexible working. Phone: 0800 028 0051 If calling from overseas, please dial: +44 (0)1473 622 307 E-mail: unileverpensionsteam@capita.co.uk Fidelity & PlanViewer If you have a question about your Investing plan benefits, please contact the Fidelity Pensions Service Centre: Phone: 0800 3 68 68 68 E-mail: service.centre@fil.com For all reference requests, please complete the following information. Capita Pension Solutions. L69 2BU Contact Section. mandspensions@capita.com If you wish to enquire about your benefits in RPF, request a quotation, or notify us of changes in personal details such as address, marital status, etc, please click the first radio button below. For members of the Capita Pension & Life Assurance Scheme (CPLAS), For members of a different pension scheme administered by Capita. As these messages are sent over email (with copy to you) please do not include confidential details. Email: ee.helpline@capita.com Tel: 0800 169 2085 . Key Documents prev next Chair's Statement 2022 Chair's Governance Statement for Defined Contribution Investments in the G4S Pension Scheme. Such as managing your pension. Opening times: Monday - Friday (9am-5pm), mandspensionpayroll@capita.com Darlington DL1 9YT, Phone number for UK callers: If you havent already registered or need further help, go to Manage my pension online. If there are any differences between the trust deed and rules from time to time in force and this website, the trust deed and rules will apply. If you still need to contact us, you can do so by the following methods. Option 1: One big lump sum. The sub-committee will normally give its decision and an explanation in writing within two months. 0800 077 8250 Darlington. If you want to get in touch by writing to us or calling, you can contact the Pensions Administration Team using the details below. Capita has been awarded a new contract to deliver a programme for culture change and promote flexible working practices in English schools. If you are a British Sign Language user, click here to contact us using our video relay service. Please contact the helpdesk on 0345 121 3389; lines are open Monday-Friday from 08:30-17:30. We might record your call for training and quality purposes. The majority of consumers believe that the financial services industry is not doing enough to protect the environment. To begin the IDRP, you should contact the Pensions Administration Team for a Formal Complaint Form. Pfizer Pension Arrangement Capita Pension Solutions Limited is authorised and regulated by the Financial Conduct Authority (FRN: 142484). If you have speech or hearing difficulties, you can also use the text relay service on 18001 0808 178 8114 (use with NGT or Relay UK apps). Capita PO Box 555 Stead House Darlington DL1 9YT For all communications you should quote your member number, NI number or date of birth. What plans do I need to put in place. RPF Fund Secretary Please quote your full name, date of birth and either your National Insurance number or membership number when contacting us. If you need information about your pension entitlement or you need to notify a change of status or address, please contact: Refinitiv Member Services Centre. HR Services EMEA Capita 145 Morrison Street Edinburgh United Kingdom EH3 8FJ Email address: HRServicesEMEA@morganstanley.com Telephone number: +44 (0)207 425 7575 If you're a member of the Plans, My Pension allows you to view your pension savings online. 2023 Copyright Capita plc. Capita Chief Executive Officer, Jon Lewis, has announced Capita plc's Full Year Results 2022. . This includes arranging and carrying out face-to-face, telephone and video assessments. Other pension queries If your query is about any other UK or ROI pension scheme, please contact DCpensions@diageo.com Registered Company Number 02260524. Someone else may call for you, but they will need to have your National Insurance number. You can contact us quickly and easily via our online enquiry form. The information on this site has been incorporated into ePA, the new Plan administration website for members of the Bank of America UK Retirement Plan, Bank of America UK Pension Plan, Fleet National Bank UK Pension Plan and the NationsBank Pension and Life Assurance Plan. Please ensure that you have your pension reference number or your National Insurance number ready when contacting Capita. Stead House If calling from outside UK. 0800 3166 765. just@mercer.com. pfizerpensions@capita.co.uk, Or call us: What is a pension and why do we have them? Capita Pension Solutions Limited registered office is 65 Gresham Street, Cookies are files stored in your browser and are used by most websites to help personalise your web experience. DL1 9WU, If calling from overseas, please dial: +44 (0)1473 622 307, E-mail: Email: capitafs@capita.com. 2023 M&S Pension Trust. All rights reserved. Capita The majority of consumers believe that the financial services industry is not doing enough to protect the environment. By submitting your personal information through this form, you are consenting to it being evaluated, processed and retained in the manner described above and to being contacted in relation to your enquiry, using the details you provided. Postal Address is:PO Box 555, Stead House, Darlington, DL1 9YT, find out here how pension scams work, how to avoid them and what to do if you suspect a scam, The Securicor section (which was the Securicor Group Pension Scheme), The GSL section (which was the GSL Pension Scheme), The Group 4 section (which was the Group 4 Pension Scheme). Please be aware that if we lose contact with you whilst youre receiving your pension we may have to suspend pension payments until we regain contact with you. Please speak to your network provider for details of your call charges to these numbers. Please note this is due to increase to age 57 from 2028. Company status . CAPITA PENSION SOLUTIONS LIMITED. Current and new employees are automatically enrolled into theG4S Personal Pension Plan. If you receive a letter from them please be reassured that this correspondence is genuine. Email heinzpensions@capita.co.uk. www.moneyhelper.org.uk/en/contact-us/pensions-guidance. 0345 602 1063. Capita Pensions Solutions Limited Alternatively email the Atlas Administration Team at HOP@atlasmastertrust.co.uk . However, there is a formal procedure in place, called the Internal Dispute Resolution Procedure (IDRP), if theyre unable to resolve your complaint and you would like to escalate the issue to the Trustee. E-mail: refinitivpensions@capita.com. The Trustee may, in its discretion, waive the Stage 1 process and proceed straight to Stage 2. Email and phone number for pensioners of BAE Systems Pension Scheme (excluding 2000 Plan Benefits, Alvis Benefits and SIPS Benefits): farnborough.pensions@equiniti.com Tel: 0800 917 9568 (if calling from overseas: +44 (0)121 415 0891) . In the event you wish to get in contact with the Scheme you can contact the Pensions Administrators using the information provided below: EE Pension Scheme (DB Section) Capita PO Box 555 Stead House Darlington DL1 9YT.