Your most recently prescribed spectacles or contact lenses (including cleaning fluid), any hearing aids and denture box. Visiting times: 2.00pm - 8.00pm. It has a number of medical and surgical wards and specialist units, a 24-hour Emergency Department and a full range of diagnostic services including Magnetic Resonance Imaging (MRI), Computer Tomography (CT) and Interventional Radiotherapy. If you need assistance to stop smoking please speak to a member of staff who can refer you to the appropriate service. This programme addressed issues such as how appointments were booked, queuing systems for specialist doctors, clinic duration and capacity and demand leading to positive results for patient services and patient experience. This meant there were 107 babies born at the midwifery led unit from October 2021 to September 2022 this was lower than previous years. The safeguarding team had recently been expanded and was addressing specific areas of the trust where shortfalls in practice were identified. Hospedia is a private company which provides this service and they set the charges, including the cost of incoming and outgoing calls. It is managed by the East Sussex Healthcare NHS Trust . UK Covid-19 hospital admissions are highest since July with ICUs in London, North West & North East worst hit. In the period from September 2018 to August 2019 there were 50,922 inpatient admissions and 229,647 outpatient appointments at Eastbourne District General Hospital. The Economic Consequences of Hospital Admissions Carlos Dobkin, Amy Finkelstein, Raymond Kluender, and Matthew J. Notowidigdo June 2017 Abstract We use an event study approach to examine the economic consequences of hospital admissions for adults in two datasets: survey data from the Health and Retirement Study, and hospitaliza- Signposting was not dementia friendly and did not accommodate visual deficit needs. One team of staff felt their manager was less approachable and they felt less supported but this appeared to be about an individual middle managers approach. To begin the process, all you have to do is pick up the phone and call our Patient Services department. RM AMHFKY - Protestors including MP's and opposition candidates march against cuts to local maternity services in Eastbourne. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Staff were aware of the duty of candour and gave patients honest information and support. 0300 131 4500, Cancel or reschedule your outpatient appointment, Long COVID Assessment and Support Service Feedback, Patient transport and help with travel costs. Care pathways used in surgery referred to national guidance from the National Institute for Care and Excellence (NICE) guidance and other bodies such as the British Orthopaedic Association guidelines. Phlebotomy clinics had set appointments and focused on calming children down prior to and during blood taking procedures. The trusts urgent and emergency care Friends and Family Test performance (percentage recommended) was better in comparison to the England average. Latest data is for the East Sussex Healthcare NHS Trust, which covers the DGH, Conquest and Bexhill Hospital. Our rating of this service stayed the same. Eastbourne District General Hospital is a National Health Service hospital in Eastbourne in East Sussex, England. Pre-assessment clinics were thorough, and parents had time to ask questions and understand their child's conditions and treatment. 5. . Infection prevention and control standards were variable. Apply to Nhs Trust Hospital jobs now hiring in Eastbourne on Indeed.com, the worlds largest job site. We rated it as requires improvement because: This was the first time we inspected the Eastbourne maternity services without gynaecology, and the first visit since it changed to the Eastbourne Midwifery Unit. 27 January 2017. Records were brief and suggested limited discussion and challenge. A regular trolley service, with a selection of newspapers, magazines and confectionery, is available on most wards. Alongside the falls assessment an individual needs assessment is completed. Moving patients at night is only done in an emergency. The nursing staffing levels had improved since our previous inspection visit in September 2014. In the same survey the trust performed in line with the national average for 13 questions relating to how they involved patients in their care and worse than the national average in 11 questions. Data provided by the trust showed improvements in the implementation of the sepsis pathway. We will ask you to sign a property and valuables disclaimer on your admission as part of the admission documentation process. The service had enough staff to care for patients and keep them safe. There were systems in place to support learning, improvement and innovation. Practice changed where required improvements were identified. We rated safe as requires improvement and well-led as good and the Eastbourne Midwife Unit as requires improvement overall. Staff delivered patient care in line with evidence based care and best practice guidance. The senior team demonstrated a significant focus on improving sepsis screening and treatment. Provided and run by: East Sussex Healthcare NHS Trust. It may be necessary to move you to a different bed in the same ward or to a different ward at varying times of the day or night. This included no month in which patients were admitted, transferred or discharged within four hours of arrival. This included in the completion of baseline observations and information critical to monitoring patients for deterioration. They supported staff to develop their skills and take on more senior roles. [3] [4] In 2021 the trust bought the private hospital Spire Sussex Hospital, which is physically linked to the trust's Conquest Hospital in Hastings. Most staff did not meet the trusts 90% target for mandatory training completion and demand pressures on the service meant staff often found it difficult to attend training. However records indicated persistent delays in completing investigations and contributing factors included those identified by quality audits, which the senior team had not resolved. Staff truly respected and valued patients as individuals. Standards for the completion of safeguarding training were variable with all staff meeting the requirement for level 1 training. We aim to accommodate all our patients in same sex wards. This included a workforce development plan, additional consultant shifts and better utilisation of resource plans for access and flow. Senior staff monitored and updated risks on the service risk register frequently and had initiated a number of strategies to reduce risks. Leaders and staff understood and knew how to apply them and monitor progress. It will also include any special instructions personal to you. Staff were caring and compassionate, working to maintain privacy and dignity of their patients. Browser Support The reason for these was not documented in most cases. Your hospital admission If you're staying in hospital as an inpatient you'll be made comfortable and be cared for by our dedicated teams. The healthcare assistant team had been awarded as unsung heroes for their work in improving the patient experience and in most of our observations staff demonstrated a commitment to kindness, compassion and empathy. This was our first inspection of the Eastbourne midwife unit. Clinical outcomes were monitored and were similar to units of similar size. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding The service did not keep their risk register updated. EMU accepted women from the main acute site once they had given birth and were able to be transferred to receive extra support if required. 25 January 2023. Find out more. (877) 870-7012 to begin the admissions process. We observed safeguarding folders, which identified the safeguarding lead and the referral process. Storage space is limited, but where possible, please bring with you or have brought in for you: We recommend that you ask a relative to take home any money or valuables you have on you when you are admitted to hospital. Located in the heart of Eastbourne, the school has the sea and the town centre on its doorstep, while the train station is only a five-minute walk away. the service is performing badly and we've taken enforcement action against the provider of the service. There were business continuity plans in place for use in the event of a major incident. Call us today, 24/7, for a free, confidential assessment. Managers monitored the effectiveness of the service and made sure staff were competent. The trust recognised the difficulties in matrons completing clinical and administrative work and they have introduced matrons assistants. We reviewed 3 sets of patient care records. of hospital observation status and an admissions process that is transparent and administratively simple. Staff worked well together for the benefit of patients, supported them to make decisions about their care, and had access to good information. Theatres staffing met the recommendations of the AfPP and ward level planned nursing staffing versus actual staffing was usually met, albeit with temporary staff. However, the trust has supplied information to show these policies were in date but these were not displaying when accessed on the inspection. Admissions Unit - Eastbourne DGH - Information for the day of your surgery This information gives you some advice and helps you prepare for your procedure and visit to the Admissions Unit at Eastbourne DGH. Consultant vacancies were listed on the service risk register and the latest available data noted 69% of patients were reviewed by a consultant within 14 hours of admission against Royal College of Emergency Medicine guidance. In the interim, time spent in the hospital receiving observation services should count toward the three-day stay threshold. The team readily provided emotional support to patients when they were distressed or confused and used appropriate resources to support patients experiencing confusion as a result of dementia. We saw minutes of meetings where incidents including never events were discussed and learning fed back to staff via ward meetings and newsletters, which were available in hard copy and circulated by email. Acute Admissions Limited Headquarters. We interviewed leaders to gain insight into the trusts leadership and governance model of the service. Our nurses will speak with you regularly to address any worries or concerns you may have, however please discuss any concerns you have with them at anytime. We also looked at a wide range of documents including standard operating procedures, meeting minutes, risk assessments and recently reported incidents. There remained gaps and inconsistencies in the quality and completion of patient records. However, changes to the clinical unit management team led to a lack of engagement with ITU staff, making it difficult for clinical staff to develop plans for the future. Download full inspection report for Eastbourne District General Hospital - PDF - (opens in new window), Published Aurora Behavioral Health Systems Patient Services team can also answer questions regarding funding. Admissions FAQ . 05 November to 12 December 2019 During a routine inspection. For example, safety checklists were used and monitored to ensure the safety of patients undergoing a surgical procedure. Staff assessed risks to patients, acted on them and kept good care records. The service ensured that staff had the skills, knowledge and experience to deliver effective care, support and treatment. Holliers Hill, Bexhill-on-Sea, East Sussex, TN40 2DZ Senior staff told us most wards have full establishment of staff at the start of a shift. Where the NEWS score was elevated to a higher level there was automatic review by the medical emergency team. Incidents were investigated by senior staff with lessons learnt shared across the trust. Meals times are scheduled at varying times, depending on your unit, during the following time blocks: Breakfast: 7:00 a.m. - 9:00 a.m. . We appreciate your support in asking your friends and relatives to only visit during visiting times. Matrons and senior staff felt the matron assistant was a valuable resource, which meant had more clinical time to spend on the ward supporting nursing staff. Our ratings reflected low levels of consultant cover, variable compliance with hand hygiene, inconsistent pain management, limited paediatric services and delays to triage, assessment and treatment. the service is performing badly and we've taken enforcement action against the provider of the service. We saw incidents and lessons learned documented on team minutes and observed it happening within safety huddles. The trust was established as East Sussex Hospitals NHS Trust on 1 April 2002, taking its current name on 13 May 2011. All those we spoke with were clear who their immediate manager was; this was not the case on the last inspection visit in 2015. There were systems that ensured children with long term medical conditions were seen by paediatric consultants with specialist interests, for example diabetes. We also inspected one other Maternity service run by East Sussex Healthcare NHS Trust. The Conquest Hospital in Hastings and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good' Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and . We are unable to accept any liability for loss, theft or damage to personal property or money unless it has been handed in for safe custody and an official receipt obtained. When is meal time and what food can I bring into the hospital? Leaf Hospital, St. Annes Road, Eastbourne, East Sussex, BN21 2HW. Let's make care better together. . In most wards there is a bedside television, radio and telephone system called Hospedia. The Bare below the elbow policy was enforced more rigorously through the daily safety huddles. Where a patient experiences disorientation we will aim to keep moves to a minimum. AAA Team Home . TN40 2DZ. Please speak to the nurse in charge of your care or area. EMU accepted low risk women and pregnant people over 37 weeks for childbirth. How to get to Eastbourne Hospital by Bus? A robust governance system was being introduced. Hospedia gives you access to many television and radio stations and a dedicated telephone number. Leaders understood the challenges to quality and sustainability, and were taking action to address them. Black and minority ethnic (BME) reported that they felt supported and accepted as part of the hospital workforce. Recruitment continued to provide challenges and whilst the trust had taken many steps to address this, the problem of recruiting sufficient permanent staff continued.