#1 When replacement door finally arrived it was wrong . Is it possible to reinstall these on the Neuma door? A failed glass seal is defined as one that shows a significant amount of obstruction due to moisture created by a seal failure. The doors poured water during rain storms. .table_d2e58 td { Freight ships are stuck at the LA port for months at a time before unloading and shipping to Houston. Door panels: 10 years from date of installa- tion. Thanks! They did a great job with my odd-sized closet. Within each category, you can find a lot of different styles, finishes, and functions to best suit your needs. border-color: #000000; 562275-2206, Hello Sergio, I live in Alaska and need a replacement multi point lock system for a 6'8" Neuma double hinged door (ser.#017920) Can you help me out? One effective way to beautify your home from inside as well as outside is to use custom doors in a variety of sizes, styles, and artworks. How To Make Your Exterior Wood Door Last Longer. } Just an FYI, All the top name companies also have issues( typically install issues). Warranty Exclusions, Double Hinged Full Lite Door with Sidelights Woodgrain Bronze Finish | LoE366 Glass. This video shows. Overall, they make a good door at a reasonable price point. They said it would be expedited. 5. The lock turn key broke off. Specially designed weep-hole system that allow water to drain away from the door while keeping dust and dirt out. Will definitely use them again for my next project! Pedro was punctual, worked effectively and completed the work in short order. The Building Industry is. We are missing a frame piece that was broken in shipping since product was packaged poorly. Smooth paintable or stainable woodgrain finishes are available. Sigh. border: 10px solid; Stainless steel sill track to reduce friction and prevent corrosion. Now the lever handles slide loose from the door constantly. The 30 years of creative design, research and development helps it to introduce new techniques and styles and revolutionize home-building industry. Did a great job repairing the sliders on my windows and installing some new screens, Kahlil and Jacob showed up within their window. They get down to brass tacks and get the job done. i have been working with a responsive rep here but wanted to get another opinion since we Are having some mold issues. Having issues finding an installer. I have yet to get them. Just got a quote for same size non impact (smooth finish - full glass w/8 lites) for $2305 from Carrollwood window and doors. We also installed clamps on each middle seem to help keep the doors closed. DOOR HARDWARE; EMTEK Door Hardware; Surface Bolts, Pocket Door Locks, Roller Catches, Screen Door locks, Baseboard Stops; . The doors are less than 9 months old. Took 1 year to resolve broken miniblind in between panes of glass. Hardware in coastal environments should be maintained every three months as a minimum and more frequently if neces- sary. Pedro came by for an estimate but let me know he could take care of the job that day with just a few adjustments. They are way ahead of the competition. With the doors being uneven, i wonder if the freezing of the latch is more du to the doors not lining up. We have houses with open doorways that get boarded up because of Neuma Doors. SDRC is a family-owned and operated window and door repair and installation company whose top goal is to provide homeowners with superior services at an affordable price. THEY DO NOT WARRANTY THE HARDWARE FOR THIS ENVIRONMENT. The two most important requirements of door hardware parts are functionality and security. Need help finding the right Door Hardware for your application? } Stacking and rolling doors for conference rooms. Went from fully stuck to gliding on air better than on the day the door was installed.I chose the right company. The job was completed quickly and my door works great! Johnson, PCHenderson,Cox, and Optional woodgrain finish is available. Sergio my name is Jim Rado and have a home in Port Aransas Texas. Post In addition to high durability, visibility, safety and ease of maintenance, these doors provide a unique option to add traditional modern or old world elegance to your home. Not sure on parts though. var tlxSoundLoop=false; , , . The technician was very professional and completed the job quickly. border: 1px solid; Wed Oct 06, 2010 1:58 pm, #8 Please advise next step to proceed with the work. Twice. Neuma Doors backs its strong focus on the development of the newest and most advanced door manufacturing techniques, with a well-trained service and support staff ready to meet the needs of each customer. The label on the door is 01496 if that helps. They have verybquick respond and good people. border: 10px solid; I know that the installer makes or breaks a door. Client Services: (813) 626-7676; . They removed rust that had accumulated on the door track, and burnished the rail to eliminate friction. } border-color: #000000; The sliding Door Repair sent a service person to repair and add new rollers, clean all the sliders. Our superior weather stripping offers excellent air/water tightness to the entire unit. width: 100%; And no the Garris Evans rep has called only to be told really nothing. Satin Nickel and White handle sets come with an anodized The door handles on these doors are terrible. Post We needed a repair for a crank casement window and every company that I called to repair - said the job was too small or just wanted to replace the window. I plan on using them in the future. border-color: #000000; border-color: cc9966; Restore the warmth to your home or office after a heater breakdown with the heater replacement parts you need Each merchandise is guaranteed, depending 1875-in Keyless Stainless Steel Screen Door and Storm Door Colonial Push Model 8000 is an uninsulated, single layer steel door, while the Models 8100 and 8200 are insulated with polystyrene . Adjustable Stainless steel tandem rollers. Here is a brief description of the different elements of door hardware and parts for door knobs that you can find on our website. } Transom frames: 10 years from date of in- stallation. I had a wonderful experience with the Sliding Door Repair company. If you seek wood doors or double doors of the highest quality, US Door & More Inc. is the company to consider for all your purchases. Techs were in time, professional and friendly. Pre-finished woodgrain doors are available in a wide variety of colors. I would recommend using another manufacturer. Nostalgic Warehouse Standard Latch (LATCH ONLY), Linnea Replacement Door Latch - 28 Degree Retract, Don-Jo Classic Wrap Around / Door Reinforcer, Don-Jo Double Bore Wrap Around / Door Reinforcer, Schlage 5 Inch Backset Deadbolt Latch For B Series Deadbolt, Schlage Large Format Interchangeable Core, Everest Large Format Interchangeable Core, Schlage 5" Backset Latch for Residential F Series Locks, Sure-Loc 2 3/4" Steel Deadbolt Strike Reinforcement Plate. I have yet to get them. We can get to your home promptly and have your windows and doors repaired in no time! Door panels come standard with the smooth white. I appreciate companies that dont try to push entire replacements on you. 9. Here in California only high ends communities use Neuma. P: 1-866-366-7715 (toll-free) A: 8989 North Loop East Houston, TX 77029 Warranty Coverage for Neuma Door System Components Installed in Residential and Com- mercial Applications 1. Anthony J. .table_d2e116 td { We specialize in windows, sliding glass doors, French doors, Bi-Fold Doors, and more. The door slides effortlessly now, so much so that my kids are constantly slamming it shut. there is also leakage around the weatherstripping and threshold. Without a proper sill or sill system, water, air, and other outside elements will be able to enter your home and cause damage. A $100 processing fee applies to orders below this amount. I thought I would get used to them but I haven't. 5. Over a 6 month period I tried in vain to get service, leaving 3 voice messages with the main NEUMA Door facility in Texas. As the leading manufacturer of energy efficient patio doors, we help reduce home energy use across the country and are a proud partner with the Environmental Protection Agency's ENERGY STAR Program. A full range of garage door parts, such as brackets, locks, springs and cables, is available at Lowe's. Sometimes a poorly functioning garage door just needs to be cleaned and lubricated. Hardware finishes are available in Gold Brass, If you have something different, please contact us so we can help you find exactly what you need. How you would do your patio doors for this home? Send me your contact information at Sergio@Neumadoors.com. The team was very professional. Maintenance guide can be found at http://www.neumadoors.com/pdf/Maintenance. Our experienced and knowledgeable technicians can provide fast and reliable window repair . 9. I have used their service for myself as well as my real estate clients home! width: 100%; Glass with Mini Blinds: 5 year prorated limited warranty against seal failure only and 1 year warranty of the magnetic com- ponents. Sliding Repair Co told me that they repair, sent someone out who gave us an honest quote, and everything was finished within about two weeks. can i replace the glass with a panel that has blinds inside? Small marks, scratches, and spots which do not exceed manufacturer standards or federal government specifications, C 1036-85 do not make insulated glass units defective. Check out our Barn Door Hardware, black flat track for hanging doors from the wall border-color: #000000; The striking plate is a small, flat piece of metal that is secured to the door jam. They fixed my stuck sliding patio door and made clean like new. Neuma Doors is your source for beautiful, durable fiberglass entry doors. Do you have an email I can reach out to you at? They should give lessons on how to run a business with professionalism and customer service!! Frame components are made of composite materials with a smooth paintable or stainable finish on the exterior. They were very professional from the time I requested quote to the completion of projects with excellent communication. SmartKey Compatible Quickly and easily rekey the lock while maintaining the highest level of security. Our experience with the Sliding door repair company was great. Polite and did a great job of fixing my door. In January 2009 I received a letter from Mr. Paul Liu, General Manager and George Castro, Senior Sales Manager, NAN YA Plastics Corp. USA-Neuma Doors, HOUSTON, TX saying, "We are sadden to say that we do not believe that our doors are right for your application at your home. We would like to return the doors and refund the builder at such time that you replacement doors to put in. Please be advised that if you want to keep the Neuma doors for any reason on your home, we may not be able to warranty them.". I bought a Neuma hinged patio door with the 002 smooth white for interior and exterior. Mullions: 10 years from date of installation. Small marks, scratches, and spots which do not exceed company stan- dards or federal government specifications, C 1036-85 do not make insulated glass units defec- tive. (multi-point lock upgrade available). -->. If possible pleas email me at jrado@dwhomes.com or let me know how to get in touch with you. NanYaPlasticsCorporationUSAwarrants that insu- lated glass shall be free from any failure or material obstruction of vision due to a failure of the glass seal for the warranty period. We have a clear-cut order and discipline to our work, enabling us to execute at a superior level. border-color: 330000; This external handle drives the movement of the internal hardware and operates the door. Thank you. Problem is that the interior casing ang a portion of the Sheetrock around the ocean facing windows show a 100 pct moisture content. Do they actually make the hardware for the door themselves? } Also you might need some more metals shims to make the keeper stick out more, please call me so I can get your info and send them to you. Fire, corrosive fumes, acts of God, and /or any events or actions beyond the control of Nan Ya Plastics Corp. All components, parts, glass and labor supplied by parties This was mid November. Help with Windows and doors in Prosper, TX contemporary construction. Mullions: Lifetime for original purchaser as long as purchaser owns home. border: 10px solid; Neuma exterior doors are beautifully designed and durable. Mine came with the house so theyre at least 8 years old. In 2007, we purchased nine (9) Neuma Fiberglass Hinged Patio Doors Units varying in sizes from standard (68 by 30) door to 8 foot by 12 foot units and had them installed by a Neuma Authorized Dealer. They would not stand behind their product and after spending over $10k i would yank them tomorrow. We also had another door sent for another job. .table_d2e165 td { Very pleased with Justin Alexander's work. Folding doors for exterior applications We promise not to spam you. What steps would you take to determine what to do next? pdf. I saw a 3 year old post to which a reply was attached from Sergio Casas where he included his phone number. This company is by far the best out there. We were very happy with the quick efficient service for our closet sliding doors. Stainless steel plates provides excellent corrosion resistance, enhances performance, ensures smooth operation and offers I had seen the paperwork from Garris Evans. Really pleased with their service and conscientious repair man! When they left it was like a new door. At SDRC, we know who we are, where our company is going, and what we want to accomplish. This is not an entire door. the best security, available in Satin Nickel and brass only. US Door & More Inc. Actually they also sent another incorrect door but we just had to fir out the wall to get that one to fit. A well-planned approach to production along with a well-trained service and support staff helps Neuma Doors to deliver a wide range of doors including double hinged doors, vented sidelight patio doors, gliding patio doors, Neuma classic doors, and many more. DEWALT Door Lock Installation Kit, Bi-Metal (D180004) 6,085 6 offers from $29.16 #25 Trustella Portable Door Lock, Adjustable Lock for Home, Dorm, Hotel and Airbnb, Additional Security and Safety, Secure Your Room and Home Doors Against High and Heavy Impact or Pressure 3 1 offer from $12.99 #26 The set screws are stripped out and won't stay together. Pre-finish wood grain is available by special order. Be forewarned however; their service is poor. (Laminated). Stainless Steel Door track, ADA Sliding door Hardware Once it locks, move on to the second one, then third. Showing 13-17 of 17 results. Excellent customer service! Installation of Doors and Windows is our Specialty. Great job, quick service, reasonably priced. The doors on the ocean side of the home are completely caulked and painted with no visible air penetrations As are the others. Furthermore Neuma Doors is the innovator and one of the industry leaders in Fiberglass patio doors, we are used in major projects nationwide because of our specs! We are looking at replacing a patio door at a beach condo in NC. info@sdrcca.com, Copyright - 2023 | The Sliding Door Repair Company | All Rights Reserved. To be honest, the name made it simple to recognize and call. Kristrack, KNCrowder border: 6px solid; Really knows his stuff. I have to say that the doors are REALLY impressive. Home Shop French Door Astragals & Replacement Parts French Door Replacement Parts and Accessories Page 2. We'd love to help. Also company professional in announcing his imminent arrival with his name and photo. We are stuck with no foreseen date even when this will arrive. Whether your patio door is the gateway to backyard recreation and relaxation, or a busy access point to your home, Neuma Doors blend of function and style will provide years of enjoyment with minimal maintenance. Handle colors come with matching sills, with the exception of white handles, which have FAX (714)541-2123, let us help you design your door system -->,