But the view was great and I got a lot of exercise! Wanted to escape the house and the virtual lockdown and support a good cause. While Norwegian Cruise Line endeavors to provide reasonable protection for your comfort and safety on board its ships, Norwegian Cruise Line cannot guarantee freedom from all risks associated with war, terrorism, crime or other potential sources of harm. covid-19 is detected onboard the ship during your voyage . COVID-19-Related Leave Programs: The policies regarding COVID-19 illness, exposures and quarantine that covered employee absences during 2020 will continue to be available through December 31, 2021. Find Cruises & Cruisetours Princess EZair Flights Princess Vacation Protection Plan a Group or Celebration Cruise Deals. - Pre-cruise testing is no longer required. The following information applies to all sailings. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. If you, your family members, travelling companions or other close contacts are denied embarkation or reboarding, or are quarantined or disembarked during the voyage, due to a positive COVID-19 test or being suspected of having COVID-19, you and they are entitled to a Future Cruise Credit (FCC) for the amount paid to Norwegian in the event of denial at embarkation, or the unused portion of your fare in all other cases. Previous page; 1 - 6 of 12; Next page; Hosted by Tim Bourne Ask a question. Transfer your booking up to the date that the balance for . These relaxed policiesmany of which allow cancellations up to 48 hours in advance of departureallow you to take a . Use the charts below to determine your refund. Thank you very much for your lovely comprehensive review.We very much appreciate your support of our parks and our philosophy that our animals should live in as close as possible environment to their natural habitat.We hope that you will continue to enjoy using your dual membership card and thank you once again. Honestly there are so many beautiful places to visit in the U.K. that are ethical and care for their customers. In arranging for the transportation of passengers to and from the vessel or for excursions, accommodations or any other activities away from the vessel, Norwegian Cruise Line does so only as a convenience to the passenger. Passengers' baggage and property are transported, stored and handled at owners' risk at all times. . To be safe, check these websites often in the months leading up to your cruise. If families could be peruaded to switch off `phones and encourage children to look for the animals and not march past enclosures loudly proclaimiong about not seeing anything their experience would be better. This means you can: Transfer your booking to a P&O Cruises holiday of equal or higher value. For travel guidance, see CDC's Travel . We won't be back back anytime soon. The ship's captain may refuse transportation to any passenger or may require any passenger to disembark who, in the sole discretion of the ship's captain, is believed to be dangerous to himself or herself, or others, or disturbs NCL's other passengers or crew. For much of the past year, every major cruise line required passengers to test negative for COVID-19 before boarding a ship. 75% of total price. Make all checks payable to Norwegian Cruise Line and mail to Norwegian Cruise Line as follows: Check payments for USD currency are to be sent to: Follow Us: Plan a Cruise. As omicron continues to spread across the country, COVID-19 cases are continuing to . Read our Passage Contract to learn more about . Although many cruise lines no longer require mask-wearing on ships, they still recommend that you wear one, based on guidance from various health authorities and experts. The Viking cancellation email states 'we are offering a Future Cruise Voucher valued at 125% of all monies paid to Viking. Paid and then she told us half the park is closed.. great 3 cheaper entry tickets compared to usual apparently but none of this was explained first. Make the most of it being so quiet and come whilst no one else is there !! We have completed a series of thorough risk assessments and introduced a range of new health and safety measures that seek to reduce the risk associated with the presence of COVID-19 that are in line with government advice and the requirements of local health authorities. Thank you for taking time to leave your feedback.Your feedback has been passed on to the relevant team leaders and we will investigate thoroughly. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. In many cases, yes. same household do not travel to the departure port. For more cruise guides, news and tips, sign up for TPG's cruise newsletter. NCL shall not be required to refund any portion of the fare paid by any passenger who must leave the ship prematurely for any of the reasons set forth in this paragraph or who voluntarily disembarks or leaves the ship for any other reason, nor shall it be responsible for lodging, medical care expenses, meals, return transportation or other expenses incurred by the passenger. It has not been possible ( may change 6th July) to reopen the hotel, restaurants and the well loved safari, ride included in the cost. (For further information, see paragraph 7 of the Guest Ticket Contract.). The park is so vast and it is best approached at a gentle pace (summer opening is from 9:30 am to 6pm. Some cruise lines still warn passengers in their travel documentation that they could be quarantined on land for a time if they test positive for COVID-19 just before embarkation after flying to a ship. Final payment is due at 120 days prior to sailing on voyages 30 days or less. The answer to this question depends in part on where your home is. Cruise lines regularly update these web pages, and they are the best place to find the very latest information. In the early days of the COVID-19 pandemic, the U.S. Centers for Disease Control and Prevention issued rules that cruise lines had to follow in order to resume cruising in U.S. waters that touched on everything from mask-wearing policies on ships to pre-cruise testing. If you test positive for COVID-19, stay home for at least 5 days and isolate from others in your home. Howletts Wild Animal Park and Port Lympne Reserve will reopen to the public on April 12. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Updated June 21, 2022. Stayed for one night in a Hog Deer Creek hut during October half-term with my two teenage sons, the whole experience was fantastic and I thought was worth every penny for an overnight stay. A passenger under 18 years of age must be accompanied in the same or connecting stateroom by a passenger 21 years or older who expressly agrees to be responsible for the under 18 passenger throughout the cruise. If youve already purchasedCunardCare, your refunds for covered cancellation reasons will continue to be governed by CunardCare. ), fishing cat etc. Anyone effectively denied boarding in these circumstances will be entitled to a refund . Because of security regulations, guests may not be allowed to enter the cruise terminal prior to the scheduled embarkation time and may want to avoid waiting in potentially inclement weather as the waiting area outside and inside the cruise terminal may be limited. *Last modified February 8, 2023. Travel-with cabins are not eligible for either an FCC or refund. Do you still need a COVID-19 vaccine to board a cruise ship? In recent months, itineraries where mask-wearing rules on ships have been more common include voyages in the Mediterranean that include stops in Italy (where ports specifically require passengers to wear KN95/FFP2 type masks) and some sailings to Alaska. Definitely not worth the money we paid. They were completely unreasonable and not following government guidelines. Passengers may be asked to undergo COVID-19 testing and provide us with proof of a negative result, disclose their vaccination status, and/or have their temperature taken. As a convenience to passengers, Norwegian Cruise Line may sell tickets for shoreside tours or arrange other services which are operated by independent contractors, but Norwegian Cruise Line shall not be responsible in any way whatsoever for any damage, loss, injury or death arising out of any service provided ashore or by any airline, motel, hotel, ground carrier or any other provider of any of the services provided or offered in addition to the ship's cruise. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. the half of the park we walked round was nice but customer service is really quite poor over all. If you want to cancel, please access your booking from the My Trips page and follow the instructions to cancel. You hereby agree that losses sustained by us in the event of Your cancellation would be very difficult or impossible to quantify, and that the fees set forth in our cancellation policy represent a fair and reasonable assessment as liquidated damages. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. Travel tips. In the event a guest misses the ship, it will be the guest's responsibility to pay all expenses incurred to rejoin the ship. For general information regarding reservations and hotel status, please visit www.ihg.com or contact 1 877 424 2449. - See 2,520 traveler reviews, 2,572 candid photos, and great deals for Lympne, UK, at Tripadvisor. Can you get a coronavirus hotel refund? Terms apply to the offers listed on this page. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Please note that online requests for ticket changes can only be processed during business hours. A comfortable hotel near the Eurotunnel, Ashford International station and Dover Ferry Port. I asked for a refund or to change the date of our stay. For cruisers from the U.S., that means anyone 5 years or older must have proof that theyve had their shots. Do I need a COVID-19 vaccine to cruise? Failure to produce this letter at embarkation may result in boarding being denied with no refund provided. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. For special 3/4/5th guest rates, if the cancellation penalty exceeds the rate, the penalty will be equivalent to that rate. The parks, which both work in conjunction with The Aspinall Foundation, have been closed since the end of 2020 when coronavirus cases were spiralling. If you have your original Princess Cruises Gift Card, a credit will be added back to that card, so always hold on to your gift cards even after you fully use them. I am sorry you were disappointed with your experience and hope that you may reconsider visiting in the future.Thank you once again. My only other comment is that this would not be an ideal place to visit of you have walking or breathing difficulties as half of it is up hill! If you, your family members or travelling companions assigned to the same stateroom cancel a cruise booking due to testing positive for COVID-19 within 14 days of embarkation, you and they are entitled to an FCC for the amount paid to Norwegian.