Very clear instructions. Right everybody at IONIC and Bloggers big thanks for diagnostics to confirm my YouView problem with unit cycling on switch on . PS. Many thanks. Also worth noting as an aside that the first customer service agent told me that I only had a weekend and evening call package (wrong!) So clearly explained. Ktm Rc16 2021, Just tried this. A moderator in the BT Forum has confirmed that the box will still work after cancelling. Easy to swap out. But it still doesnt work same as before, it wont enter maintenance mode and doesnt load. Could it be that as I bought a second hand hard drive this is why it wont work? YouView Home / Help & Support; Search or. Due to the 30 day's notice I won't know until 29th December but to be safe I've unplugged the Ethernet from the box until that date has passed. var wfscr = document.createElement('script'); Our box packed up giving that irritating occasional beeping noise whilst stuck on the loading screen. BT Vision+ Pace DiT7431/052B Box. The same applies to YouView boxes and the new BT TV Pro 4K box. Many Thanks. Follow these steps then come back and see your instructions: Once you have entered the Maintenance Mode Menu, you can choose from these options: Factory Reset , keep recordings (recommended), Factory Reset, delete recordings (if option 2 doesn't resolve your issue), Internet / USB recovery , delete recordings. NORMA12. We know how important recordings are so we do offer options to keep your recordings. We always conscious about the amount of energy we use. . Now with TALKTALK paying 8 a month for my Phone and Broadband. The drives listed above are all 2.5 drives so they are the correct physical size. 1Tb versions of the Western Digital drives are available along with Toshibas AV drives which were sometimes fitted, including to the 1Tb Ultra-HD 4K YouView boxes. The best free cloning sw Ive used is Minitool Partition Wizard, I have ver. If you are using a used hard drive you will probably need to delete all the partitions from it first. 05-06-2019 You can get to the cog by pressing Up after opening the Main Menu. What are things against if so I got part way through the set up but it keeps saying I am not connected to the internet. Great to find someone on the internet who knows what they are doing and is spot on with instructions. Some people have had success with a 1Tb drive. If you cant there might be some other fault with the box such as failed RAM or flash storage. Catch up/on demand via YouView on Sony relates only to content made available from the BBC, ITV, Channel 4 and Channel 5. It worked fine connected to the laptop but DVR still not working. Many thanks. YouView TV Ltd 2023. The short machine screw goes in the back panel. Switch on your TV and pre-select the correct HDMI input for your YouView box so you can see what the box is doing while it powers on. Hi, Find helpful customer reviews and review ratings for NETGEAR D7000-200UKS Nighthawk AC1900 Dual Band 600 + 1300 Mbps Wireless (Wifi) VDSL/ADSL Modem Router for Phone Line Connections (BT Infinity, YouView, TalkTalk, EE and Plusnet Fibre) at Amazon.com. I have to wait for the box to reconnect the internet and restart . document,'script','https://connect.facebook.net/en_US/fbevents.js'); Am I safe in trying the new drive or will I render it useless if the box was somehow bricked by the update? Thanks for the indepth information. You can get to the cog by pressing Up and right after opening the Menu. Thanks for the update Steve. I tried reformatting in exFAT too and that made no difference. Make sure you keep the box in standby. They too are AV specification drives (video drives) which are capable of recording at least two separate video streams simultaneously while playing back a third. var logHuman = function() { Is that to be expected? Still functioning Cancelled a couple of months ago. Fantastically well-written guide, thank you! Reports about this have diminished, so maybe BT finally put a stop to the misinformation. You might find upon opening your box that the faulty HDMI output could be a broken solder joint on the connector which is simply remedied. The only thing i get on my my 1tb bt box i the maintenance menu , i got a 320 gb hdd from another youview box to try and still the same . I found the solution is to change the partitioning to MBR rather than GPT. YouView. Im out of contract, and dont mind buying a new box (the current one has served us well) but I want to see if theres a way I can save the recordings. Its still working fine with an average usage of 7 hrs live tv per day. *Settings can be found via the cog in the top right corner of the Menu. You must give us 30 days notice before you leave Your service will stop 30 days after you cancel your service. Seagate ST500VT000 drives were fitted as an alternative to the WD drives in some boxes. These are also AV grade drives and are available online through eBay here. And, yes, once youve got to the Maintenance mode screen and selected Software Reset you do have to suffer a few minutes with a blank screen! In 1968, he started what would later become his largest business venture, consumer electronics company Amstrad.In 2007, he sold his remaining interest in the company in a deal to BSkyB for 125m.. Sugar was the chairman and part-owner of Tottenham . (document.getElementsByTagName('head')[0]||document.getElementsByTagName('body')[0]).appendChild(wfscr); Weber County Sheriff Jobs, I originally replaced the drive with a 500GB WD black I had knocking about. Unless the drive is an AV grade model it might not last as long as an AV grade drive. BT YouView box went faulty yesterday, found your guide, which I found really easy to follow. If the Seagate drives are in short supply the Western Digital and Toshiba drives can be used instead. I was told by the BT customer service agent that if I wished to cancel my BT TV service I would need to give BT 30 days notice (pretty sure thats wrong!) You can also buy or rent the latest films and box sets from the. 2 weeks ago I rang up and cancelled just the TV package but kept the broadband and the woman I spoke to was adiment I would need a new box to watch TV. How to leave Call us on 0800 783 1401 to leave BT. Thanks for your very clear easy to follow instructions which helped this 69yo silver surfer fix his box in minutes!! Menu. However, when using the SMART standby option, I noticed the disk span up and back down again about once per minute, which was quite loud. Thanks for the installation guide. /* Only if you want that SSD to die prematurely! when in fact I have the anytime call package and when I asked for the anytime call package to be removed I was told that if I did that or indeed if I made any other change to my broadband or call package it would initiate a new contract (wrong again!). and that I would need to return the YouView box to BT (almost certainly wrong!). Easy to do the replacement. Yes if its a used disk it doesnt need formatting, it just needs any partitions deleting. Trying internet reset finally did the trick. . Same issue as most, strange noises during boot after power failure, probably rendered hard drive corrupt. Is it worth me opening up the box to see if I can spot a lose wire or blown capacitor etc? Safe mode worked but would not correct problem. . Hi Visit our full contacts page here Mine actually had a Seagate ST500VT000 fitted. Thanks for the info I have changed the drive but the maintenance mode does not some up does the disk have to be formatted? Turn the box over so it is bottom up and using a knife peel off the warranty sticker shown below: Remove the four screws then turn the box the right way up before removing the lid. I was thinking of replacing the 500gb drive in my youview+ box with a 3tb western digital purple drive. Get in touch Need more help? No problems just followed your instructions. It might be a failed component rather than a soldering fault. During the day it will be in a state of instant-on standby so you should never have to wait for it to boot up. United Kingdom. From NOW, to Netflix, to BT Sport and the best free-to-air channels, they're all there at your fingertips. Box now perfect. " /> While waiting for the new disk to arrive I found a Youtube video showing how you can fix stuck hard disk heads by taking the cover off and gently pulling the arm away from the platter. Had a beeping BT DTR T2100 box which wouldnt load past the start up screen following a power off and on. If you put the original drive back in the YouView box later it might be wiped and reformatted automatically rather than being recognised again. box-shadow: none !important; JamesB Member Posts: 841 15 October 2013, 8:04PM A moderator in the BT Forum has confirmed that the box will still work after cancelling. These drives are also quieter and cooler than standard 2.5 computer drives so should last longer in continuous use. I have factory reset with saved recordings and still not fixed. Given the number of people leaving comments, it must be a common fault. Im at a loss. I got the box working again got into the maintenance menu and selected the first option. Press and hold the reset button on the right-hand side of the box. Youll probably need to get into maintenance mode. The below will appear on the email currently with the title of "About the services you're stopping". I have today been told at some length by a "technical" person at BT that if I cancel my BT Essentials monthly service (I am out of the original 12 months) then I will lose all functionality on my Youview box - she claimed the EPG would not update, and that as a result I would not be able to pause live tv, or record things. FOR SALE! I cannot thank you enough. We thought it would . The box can connect to your aerial for free digital channels, your broadband for IP TV and other subscription-based programs. When I follow the procedure to enter maintenance mode I get a blank screen. We just replaced ours with a spare Intel SSD and its up and running again. I ordered a new Seagate ST500VT000; when it arrived I started to suspect it wasnt factory-fresh Put it in the box, but couldnt get Maintenance mode, just a blank screen even after an hour. Thanks for the advice. What software did you use to clone the drive? These are labelled underneath with the Model Name of either DTR-T2100, DTR-T2110 or DTR-T2120. Video released for Waterpik WP-450 Battery Replacement, Waterpik WP-450 Battery Replacement Guide, Making your Blu-ray Player Multi-Zone or Multi-Region, How to Make your LG DVD/Blu-ray Player Region-Free for DVDs. Only some main power transmitters have the COM 7 and COM 8 mux and these are lower power than the other Mux. You can also access Netflix, Now TV, and other quality content from it. Within three seconds press and hold the power button on the front of the box and hold both buttons. If youd like to join in, please sign in or register. The Youview box has an extensive library of on-demand TV Programmes, films, and much more. I then initialised the drive but didnt format it (using Windows 10 disk manager) but that made no difference. All rights reserved. That is, will I still be able to watch iPlayer through it? Following your advice I purchased an alternative hard drive off eBay and followed the instructions, which were excellent. Great work Mark, good to hear about your successful drive replacement! The prompt only appears for a few seconds so be quick! Awesome advice! Unfortunately, I get to YouView>please wait, loading but then it switches off (red light), switches on again and goes through the same procedure. I used Gparted as I am running Linux Mint. I think you could a) clone the disk first, then b) extend the final partition to take up any extra space on your new drive, Im thinking of those with 500Gb drives wanting to go to 1TB. As I said above I unplugged the Internet from it for that day but that's probably not required. Get in touch Need more help? My box has just died, took the hd out and reformated it in fat32 looks ok, put it back in and tried to do the factory reset, but it only shows maintanance mode, and then goes to loading up, no other messages, any ideas please. Id rather try everything before I replace the disk. Thankyou ! Home Community Archived Posts. YouView is supposed to be a box you can use without a subscription. Would have thrown the box away without finding your site. If so what file type.? Due to the 30 day's notice I won't know until 29th December but to be safe I've unplugged the Ethernet from the box until that date has passed. Remove the bottom of the box leaving the PCB resting inside the lid. Re-fit the two screws holding the PCB to the bottom of the casing. Have followed all the instructions above and only getting a waking up screen on repeat. This guide covers the 500Gb models made by Humax for BT . Everything else will continue to work perfectly. Does anyone know if the SSD has much of an impact on this? If you're unsure what box model you have, go through the following steps: Open the Menu Select Settings* From Information & Reset select Device Information If you're not able to get into settings, you will be able to find the box model printed on the back or on a sticker on the bottom of the box. on catch-up as I was not paying for their TV services. Havent tried the option with removing recordings yet. It has the title of 'How to return your kit'. Just replaced youview box hard drive following your easy to follow instructions. Naturally he blames the box, saying it is faulty after retuning and testing. Repaired my box. I then found an old laptop HD and tested it with the SATA to USB cable before fitting it in the DVR. It does take several minutes for the maintenance menu to appear. The two medium length screws hold the PCB to the base. Free delivery for many products! background: none !important; Announcements, Guides & Community Updates, Here's where you can . This ought to be obvious, but enough people at BT have been adamant that they will somehow block the services, that I am concerned. Im curious about fitting an SSD. In the end, I replaced it with a 240GB Crucial BX500 SSD and now its silent :). BT's YouView boxes let you seamlessly watch live or on-demand TV across multiple services, including Netflix, iPlayer and NOW. A red light should appear on the box, Press and hold the down arrow on your remote until you see the Enter Maintenance Mode Y/N (Y:POWER)prompt. well see about useful life. document.detachEvent('on' + evt, handler); It seems unlikely. 05-06-2019 Our set-up is quite simple. A reboot is often enough to fix this issue. Many thanks. body.custom-background { background: none !important; } #content { background-color: #EAEAEA; } width: 1em !important; It seems to be working fine now. I was stuck in the loop with the beeping. border: none !important; Great article and guide! Ordered one of the recommended drives and installed and fully functioning very quickly. Need help with these connections? I replaced my HDD with a PNY 240GB SSD nearly 3 years ago. Am I being mislead by BT here to keep me paying? All I want to be sure of (preferably from someone who has done it) that following cancellation, the box will still work for recording, pausing, rewinding etc., that the EPG will update, and that the catch-up services will still work. The four longest screws go in the bottom of the case. .recentcomments a{display:inline !important;padding:0 !important;margin:0 !important;}. 08h00 19h00 Tous les jours. A red light should appear on thefront, Press and hold the down navigation button on your remote for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER)prompt.